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Leasing Business Case Study

Hong Kong Office Leasing Case A provider serving SMEs, education, and retail faced diverse printing needs, high device failure, inefficient consumables, and demand for flexible terms. Solution: multi-tier equipment (new Gestetner + remanufactured Ricoh + A4 MFP) with cost-effective remanufactured supplies, full maintenance, and end-of-lease. Results: rental range +40%, failure rate -35%, operating costs -22%, renewal rate +28%.

Leasing Business Case Study

Client Profile

Our client is a Hong Kong-based integrated office equipment leasing service provider, catering to SMEs, educational institutions, and retail businesses. The company maintains a tiered inventory of devices to meet diverse tenant needs—supporting both A3/A4 formats, monochrome and color printing—while effectively controlling procurement and maintenance costs.

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Challenges

from various industries with differing printing demands: some require high-speed, high-volume printing, while others prioritize ease of maintenance and quick service response.

Frequent equipment failures led to increased repair costs, and consumables management was cumbersome, relying on inefficient manual tracking and restocking.

Flexible contract terms were needed to accommodate both short-term and long-term leasing requirements.

Solutions

We implemented a comprehensive Managed Print Services (MPS) leasing program, offering tailored support in the following areas:

Multi-Tier Device Portfolio

A blended fleet was deployed, including brand new Gestetner 3026/4045 models and remanufactured Ricoh 3503/6004 devices, alongside 406/407 A4 multifunction machines. This structure supports a stratified leasing strategy: Gestetner new units are recommended for long-term tenants seeking high reliability, while remanufactured Ricoh devices provide a cost-effective option for budget-conscious or short-term tenants. Contracts are flexibly designed for 1–3 years. All models are exclusive distribution editions with depreciation factored into pricing.

Cost-Effective Consumables Supply

Equipped with OEM KOLIT remanufactured toner—using original powder and recycled original cartridges—the printing cost per page is significantly reduced to just $0.001005 for black & white and $0.005744 for color. This lowers operational expenses for the leasing company while extending competitive pricing to end tenants.

Streamlined Parts & Maintenance Service

A full suite of customized remanufactured drum unit and fuser unit is offered, supported by exchange programs and centralized repair services to minimize downtime and technical reliance. Integrated with leasing management software, the system enables automatic meter reading and real-time consumables monitoring, eliminating manual tracking and boosting operational efficiency.

Equipment Recovery & Add Value

Post-lease, devices are assessed and repurchased based on condition, helping leasing companys capture residual asset value and optimize equipment lifecycle management.

Results Delivered

· Device leasing categories increased by 40%, extending coverage to education, retail, and more sectors.

· Device failure rate dropped by 35%, while tenant renewal rate rose by 28%.

· Consumables and administrative labor costs decreased by 50%, contributing to a total operational cost reduction of 22%.

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